A Little Preparation Makes a Big Difference
When you donate, you’re helping turn everyday items into affordable essentials, local jobs, family relief, and environmental impact, while helping us grow and serve more communities.
To make sure every item can truly help someone, please take a few minutes to prepare your donations before pickup.
Here’s how to make sure your donations are clean, reusable, and ready for their best next use.
Ensure Items Are Clean & Usable
We only accept items that are usable, clean, and safe.
Before pickup, please:
- Wipe down household items and small furniture.
- Wash and fold clothing.
- Clean shoes and pair them together.
- Ensure electronics and small appliances work properly.
- Double-check that toys and games have all their pieces.
- For all other items, ensure they’re clean, complete, and in good condition.
We can’t accept broken, stained, incomplete, or heavily worn items — they can’t be reused and only add waste.
Choose an Accessible Pickup Spot
We can only pick up items from ground level — no basement or upstairs pickups for safety reasons.
- Place your donations in a safe, visible location — near your front door, porch, garage, or lobby.
- Make sure the area is clear and accessible for our driver.
- If you’re not home, ensure items are protected from weather.
Be Ready on Pickup Day
Please have all items gathered and accessible so our driver can complete your pickup quickly and safely.
- Have all your items gathered before your scheduled time.
- Double-check that everything meets our condition standards.
- Remove any items you don’t want taken by mistake.
If you need to reschedule, please give us 24 hours’ notice so we can adjust our route.
Remember What Your Donation Does
When you donate through DonateYourStuff.ca, your items don’t just disappear — they make a real difference.
They help provide:
- Quality goods kept in circulation for continued use
- Local jobs for Canadians who make the system work
- Support for the Family Relief Program and trusted frontline organizations
- A cleaner environment by keeping reusable goods out of landfills
Clean, well-prepared donations make it all possible.
Thank You for Donating Responsibly
Every properly prepared bag, box, and bundle has a better chance of staying in circulation and creating useful value.
Reminder: We reserve the right to decline items at pickup if they’re damaged, unsafe, or not reusable.
Our goal is to keep quality reusable goods in circulation through reuse, resale, community partnerships, and responsible next-use options.
A Social Enterprise Initiative
Join the Movement
When you schedule a pickup with DonateYourStuff.ca, you’re not just decluttering. You’re fueling a mission that keeps help close to home and keeps Canadians working, reusing, and rebuilding together.
DonateYourStuff.ca – Proudly Canadian. Real Impact. A Thrift Society Initiative.
Thrift Society
We’re still growing and expanding one community at a time. Each pickup, each donation, and each conversation brings us closer to building a nationwide network of Thrift Society reuse and relief hubs that serve every region of the country.
Our dream is simple: To see “Made in Canada” replaced with “Helped in Canada.”